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Frequently asked questions
After the consultation, we will confirm a tutoring plan and you can choose available session times through our website or email. Once a time is selected, the session details will be sent by email.
Select Book a Free Consultation and choose an available date and time from the calendar.You will receive an email confirming the consultation details.
The free 15-minute consultation helps us learn about:The student’s grade and subjectsCurrent academic challengesLearning goalsPreferred tutoring formatAvailabilityRecommended number of tutoring hoursThere is no obligation to book tutoring afterward.
The tutor will remain available during the scheduled appointment time.Late arrival does not normally extend the session because another booking may follow.
We will contact the family as soon as possible and offer a new session time.Any payment made for the cancelled session will be transferred to the rescheduled session or refunded.
Students should bring or have access to:School assignmentsTextbooks or class notesCurrent worksheetsWriting materialsA calculator, when requiredTeacher feedback or upcoming test informationFor online tutoring, students also need a reliable internet connection and a device with a microphone.
Tutors may provide practice questions, worksheets, study guides and other learning materials when appropriate.Students should also bring their current schoolwork so lessons can connect to what they are learning in class.
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